UPDATED JANUARY 20, 2020
Collection of Data
We at Rafusoft care about protecting your personal information and keeping it safe. We only ask for your personal information when you register for a product, request a service, place an order or engage in some activities on our website. We require your information just to understand your needs and provide you with a better service. You will be asked for your personal information in the following cases:
- If you submit an order online then also you will be asked to provide us with your personal information to make the transaction process easy.
- If you call us or chat with us to clear your queries then the support team will ask you to provide certain details such as name, license number, etc to make it convenient and solve your problem at the earliest.
However, it will be your personal decision whether you want to share your personal information with us or not. But do note that if you do not provide us with your complete details then you may not be able to complete the registration process.
How is the information used by us?
On installation of Rafusoft software products, the customer will be prompted to provide their personal details such as name, phone numbers, email id, etc. that will be stored in our server and will allow you to purchase and download products and obtain access to services. We will also use this information to provide you with a better, adequate and fast support over phone/ email, etc.
Rafusoft makes the use of the services of the third parties to customer’s payments and these parties take appropriate measures to protect your personal data and traffic data and to comply with relevant laws.
We take every possible precaution to protect personal information from misuse, loss, alteration, destruction or unauthorized access. While making online transactions, do not worry about the safety of your credit card information as it will pass through a secure payment gateway. However your personal information can be shared in our other offices all across the world just to be used and saved in our database but will never be misused in any way.
Changes to Policy
Rafusoft reserves the right to modify or update this policy at any time with or without any prior notice. We give surety to our customers that we will not use any personal information in a way that is different than the ones described in this policy.